Multi-agency operations: cooperation during flooding.

  title={Multi-agency operations: cooperation during flooding.},
  author={R. McMaster and Chris Baber},
  journal={Applied ergonomics},
  volume={43 1},
This paper presents an investigation of command and control during Multi-Agency Operations; the purpose of this study was to elaborate on known themes associated with multi-agency emergency response, through a study of the successful combined military and civilian defence of Walham electricity substation from rising flood water in July 2007. This case study demonstrates that effective coordination during major emergencies requires the development of a deeper, shared understanding of the… CONTINUE READING
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