Multi-Criteria Task Assignment in Workflow Management Systems

  title={Multi-Criteria Task Assignment in Workflow Management Systems},
  author={Minxin Shen and Gwo-Hshiung Tzeng and Duen-Ren Liu},
During workflow design, workflow modelers generally specify the performers of a task by their organizational role. However, during workflow enactment, numerous workers with different skills and expertise may share the same role in an organization, making it hard to select appropriate individuals based merely on the assignment relation between a role and a task. To bridge the gap between abstract roles and real workers, this work proposes a multi-criteria assessment model capable of evaluating… CONTINUE READING
Highly Cited
This paper has 66 citations. REVIEW CITATIONS

From This Paper

Figures, tables, and topics from this paper.


Publications citing this paper.
Showing 1-10 of 37 extracted citations

67 Citations

Citations per Year
Semantic Scholar estimates that this publication has 67 citations based on the available data.

See our FAQ for additional information.


Publications referenced by this paper.
Showing 1-10 of 24 references

Evaluating Tourist Risks from Fuzzy Perspectives

  • S. H. Tsaur, G. H. Tzeng, K. C. Wang
  • Annuals of Tourism Research, 24(4), pp. 796-812
  • 1997
Highly Influential
6 Excerpts

Fuzzy Multicriteria Ranking of Urban Transportation Investment Alternatives

  • J. Y. Teng, G. H. Tzeng
  • Transportation Planning and Technology, 20(1), pp…
  • 1996
Highly Influential
6 Excerpts


  • P. Milgrom, J. Roberts
  • Organization and Management. Prentice-Hall
  • 1992
Highly Influential
3 Excerpts

Modeling in Workflow Applications

  • M. zur Muehlen, Resource
  • Proceedings of the 1999 Workflow Management…
  • 1999
1 Excerpt

Similar Papers

Loading similar papers…