Monitoring and improving performance in human-computer interaction

Abstract

Monitoring an individual’s performance in a task, especially in the workplace context, is becoming an increasingly interesting and controversial topic in a time in which workers are expected to produce more, better and faster. The tension caused by this competitiveness, together with the pressure of monitoring, may not work in favour of the organization’s… (More)
DOI: 10.1002/cpe.3635

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