Monitoring and Analyzing Influential Factors of Business Process Performance

@article{Wetzstein2009MonitoringAA,
  title={Monitoring and Analyzing Influential Factors of Business Process Performance},
  author={Branimir Wetzstein and Philipp Leitner and Florian Rosenberg and Ivona Brandic and Schahram Dustdar and Frank Leymann},
  journal={2009 IEEE International Enterprise Distributed Object Computing Conference},
  year={2009},
  pages={141-150}
}
Business activity monitoring enables continuous observation of key performance indicators (KPIs). However, if things go wrong, a deeper analysis of process performance becomes necessary. Business analysts want to learn about the factors that influence the performance of business processes and most often contribute to the violation of KPI target values, and how they relate to each other. We provide a framework for performance monitoring and analysis of WS-BPEL processes, which consolidates… CONTINUE READING
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