Monitoring Middleware for Service Level Agreements in Heterogeneous Environments

Abstract

Monitoring of Service Level Agreements (SLAs) is required to determine if the Quality of Service (QoS) provided by a service provider satisfies the expectations of a service consumer. Although tools exist that can generate the software required to evaluate SLAs from the SLA specifications themselves, the code required to gather metric data is still… (More)
DOI: 10.1007/0-387-29773-1_6

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