Corpus ID: 153118970

Models of Alternative Dispute Resolution (ADR): A report for the Legal Ombudsman

@inproceedings{Gill2014ModelsOA,
  title={Models of Alternative Dispute Resolution (ADR): A report for the Legal Ombudsman},
  author={C. Gill and Jane Williams and C. Brennan and C. Hirst},
  year={2014}
}
The aim of this research was to investigate what the Legal Ombudsman can learn from other Alternative Dispute Resolution (ADR) providers. The research was commissioned by the Legal Ombudsman to help it review and develop its dispute resolution model and ensure it remains fit-for-purpose. The research involved a case study design and fieldwork was conducted with ten organisations: four in the UK, one in Ireland, two in New Zealand, one in Australia, one in Canada and one in the USA. The research… Expand
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