Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments

@article{Hettinger2015ModellingAS,
  title={Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments},
  author={Lawrence J. Hettinger and Alex Kirlik and Yang Miang Goh and Peter Buckle},
  journal={Ergonomics},
  year={2015},
  volume={58},
  pages={600 - 614}
}
Accurate comprehension and analysis of complex sociotechnical systems is a daunting task. Empirically examining, or simply envisioning the structure and behaviour of such systems challenges traditional analytic and experimental approaches as well as our everyday cognitive capabilities. Computer-based models and simulations afford potentially useful means of accomplishing sociotechnical system design and analysis objectives. From a design perspective, they can provide a basis for a common mental… 
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