Diverse requirements of participants involved in a business process bring forth the need of a flexible process model capable of providing appropriate process informution fo r various participants. However; current activity-based approach is not adequate to provide different participants with varied process information. This work describes a novel process-view model for workflow management. A process-view is an abstracted process derived from a base process to provide abstracted process information. The underlying concept and formal model of a process-view are presented. Moreover; a novel ordering-preserved approach is proposed to derive a process-view from a base process. The proposed approach enhances the flexibility and functionality of conventional activity-based workflow management systems.