Mobility at Work - A Typology of Mobile Communities of Practice and Contextual Ambidexterity
@inproceedings{Kietzmann2013MobilityAW,
title={Mobility at Work - A Typology of Mobile Communities of Practice and Contextual Ambidexterity},
author={Jan Kietzmann and K. Plangger and B. Eaton and K. Heilgenberg and L. Pitt and P. Berthon},
booktitle={J. Strateg. Inf. Syst.},
year={2013}
}Innovations in mobile technology shape how mobile workers share knowledge and collaborate on the go. We introduce mobile communities of practice (MCOPs) as a lens for understanding how these workers self-organize, and present three MCOP case studies. Working from contextual ambidexterity, we develop a typology of bureaucratic, anarchic, idiosyncratic and adhocratic MCOPs. We discuss how variations in the degree of organizational alignment and individual discretion shape the extent to which… CONTINUE READING
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