Corpus ID: 41273613

Mobile banking interface design, usability and trust

  title={Mobile banking interface design, usability and trust},
  author={R. Klaassen},
result of new technologies like WAP and Java enabled (smart)phones and fast mobile internet connections, many new mobile services are available. One of these new services is mobile banking. Mobile devices differ from normal personal computers in screen size and method of input. But what is the influence of the design and usability in online and mobile banking interfaces on user trust? To answer this question a literary study will be conducted concerning the design of user interfaces, the… Expand
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