Misled and Mis-sold: Financial Misbehaviour in Retail Banks?

@article{Sane2017MisledAM,
  title={Misled and Mis-sold: Financial Misbehaviour in Retail Banks?},
  author={Renuka Sane and M. Halan},
  journal={Journal of Comparative Economics},
  year={2017},
  volume={45},
  pages={429-444}
}
We use an audit methodology where auditors ask for tax-saving instruments from banks and document the disclosures made on product features at the time of sale. In private sector banks with high sales incentives, the high commission product is recommended. In public sector banks, where there are deposit mobilisation targets, fixed deposits are recommended. Banks rarely make voluntary disclosures on product features. When specifically requested, information provided is inaccurate or incomplete… Expand
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