• DOI:10.1016/j.dss.2010.08.021
Corpus ID: 15624056

Mining comparative opinions from customer reviews for Competitive Intelligence

@article{Xu2011MiningCO,
  title={Mining comparative opinions from customer reviews for Competitive Intelligence},
  author={K. Xu and S. Liao and J. Li and Yuxia Song},
  journal={Decis. Support Syst.},
  year={2011},
  volume={50},
  pages={743-754}
}

• K. Xu, S. Liao, +1 author Yuxia Song
• Published 2011
• Computer Science
• Decis. Support Syst.

Competitive Intelligence is one of the key factors for enterprise risk management and decision support. However, the functions of Competitive Intelligence are often greatly restricted by the lack of sufficient information sources about the competitors. With the emergence of Web 2.0, the large numbers of customer-generated product reviews often contain information about competitors and have become a new source of mining Competitive Intelligence. In this study, we proposed a novel graphical model… Expand

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