• Corpus ID: 112494117

Mind the gap 2014 : research to inform the next five years of library development

@inproceedings{Horn2009MindTG,
  title={Mind the gap 2014 : research to inform the next five years of library development},
  author={Anne Horn and Sue Owen},
  year={2009}
}
Libraries have a long history of gathering evidence of performance. The results of regular client satisfaction surveys directly inform the continuous improvement of library and information services. Staff and student input is critical for improving library physical and virtual spaces, facilities and resources, and also to learn how the university community may approach information discovery into the future. At Deakin University Library we are investigating, developing and integrating Web 2.0… 
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