Methodological Review Incorporating ideas from computer-supported cooperative work

@inproceedings{Pratt2004MethodologicalRI,
  title={Methodological Review Incorporating ideas from computer-supported cooperative work},
  author={Wanda Pratt and Madhu C. Reddy and David W. McDonald and Peter Tarczy-Hornoch and John H. Gennari},
  year={2004}
}
Many information systems have failed when deployed into complex health-care settings. We believe that one cause of these failures is the difficulty in systematically accounting for the collaborative and exception-filled nature of medical work. In this methodological review paper, we highlight research from the field of computer-supported cooperative work (CSCW) that could help biomedical informaticists recognize and design around the kinds of challenges that lead to unanticipated breakdowns and… CONTINUE READING

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