Merging multiple perspectives in groupware use: intra- and intergroup conventions

@inproceedings{Mark1997MergingMP,
  title={Merging multiple perspectives in groupware use: intra- and intergroup conventions},
  author={Gloria Mark},
  booktitle={GROUP},
  year={1997}
}
Intergroup cooperation is characterized by groups having different work roles and experiences. When cooperating with a flexible groupware system, groups may face the problem of using conventions that are not congruent. This paper describes the experience of convention use between heterogeneous groups using a groupware system in a real work setting. We discovered that intragroup conventions can transfer from prior work experience and be robust. The method used in PoLrTeam for supporting… CONTINUE READING
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