Mental procedures in real-life tasks: a case study of electronic trouble shooting.

@article{Rasmussen1974MentalPI,
  title={Mental procedures in real-life tasks: a case study of electronic trouble shooting.},
  author={J. Rasmussen and Arthur R. Jensen},
  journal={Ergonomics},
  year={1974},
  volume={17 3},
  pages={293-307}
}
The mental procedures used by skilled electronics repair men in their normal working environment have been studied by analysis of verbal protocols. The procedures found are organized as a search through a system which is viewed as a hierarchy of subunits. The general structure of the search can be broken down into a sequence of recurrent search routines. Basically different typos of such routines are found with great differences in respect to the number of observations needed and the complexity… CONTINUE READING

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