Measuring the Monetary Value of Online Volunteer Work

@inproceedings{Li2022MeasuringTM,
  title={Measuring the Monetary Value of Online Volunteer Work},
  author={Hanlin Li and Brent J. Hecht and Stevie Chancellor},
  booktitle={ICWSM},
  year={2022}
}
Online volunteers are a crucial labor force that keeps many for-profit systems afloat (e.g. social media platforms and online review sites). Despite their substantial role in uphold- ing highly valuable technological systems, online volunteers have no way of knowing the value of their work. This paper uses content moderation as a case study and measures its monetary value to make apparent volunteer labor’s value. Using a novel dataset of private logs generated by moderators, we use linear mixed… 

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