Measuring patients' trust in physicians when assessing quality of care.

  title={Measuring patients' trust in physicians when assessing quality of care.},
  author={David H. Thom and Mark A. Hall and L. Gregory Pawlson},
  journal={Health affairs},
  volume={23 4},
Trust is a fundamentally important aspect of medical treatment relationships. Studies have established that patient trust predicts instrumental variables such as use of preventive services, adherence, and continued enrollment at least as well as satisfaction does, and is more salient for measuring the quality of ongoing relationships. Measuring trust would help to inform public policy deliberations and balance market forces that threaten the doctor-patient relationship. Several validated… 

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