Measuring communication gap in software requirements elicitation process

@inproceedings{Zin2009MeasuringCG,
  title={Measuring communication gap in software requirements elicitation process},
  author={Abdullah Mohd Zin and Noraini Che Pa},
  booktitle={ICSE 2009},
  year={2009}
}
Requirements elicitation is a process of seeking, uncovering, acquiring and elaborating requirements for developing a computer-based system. These processes involve communication between customers and developers. Techniques of communication that are normally used includes verbal, written and interpersonal. According to previous researches, there are numerous communication problems occurred between customers and developers during the requirement elicitation process. This study describes a… CONTINUE READING

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