Measuring an organization's ability to manage change: the change process capability questionnaire and its use for improving depression care.

@article{Solberg2008MeasuringAO,
  title={Measuring an organization's ability to manage change: the change process capability questionnaire and its use for improving depression care.},
  author={Leif I. Solberg and Stephen E. Asche and Karen L. Margolis and Robin R Whitebird},
  journal={American journal of medical quality : the official journal of the American College of Medical Quality},
  year={2008},
  volume={23 3},
  pages={193-200}
}
OBJECTIVES To describe a new survey tool for assessing medical group capability to improve care and to test the relationship between survey scores and other factors among 41 medical groups. METHODS The 30 factors and strategies that experienced quality improvement leaders ranked as most important for successful implementation were incorporated in a questionnaire. The scores from 41 medical directors on this Change Process Capability Questionnaire (CPCQ) in relation to depression improvement… CONTINUE READING

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