Measuring KMS success: A respecification of the DeLone and McLean's model

@article{Wu2006MeasuringKS,
  title={Measuring KMS success: A respecification of the DeLone and McLean's model},
  author={Jen-Her Wu and Yu-Min Wang},
  journal={Inf. Manag.},
  year={2006},
  volume={43},
  pages={728-739}
}
We proposed and empirically assessed a KMS success model. This was derived through an analysis of current practice of knowledge management and review of IS success literature. Five variables (system quality, knowledge or information quality, perceived KMS benefits, user satisfaction, and system use) were used as dependent variables in evaluating KMS success, and their interrelationships were suggested and empirically tested. The results provide an expanded understanding of the factors that… Expand
ASSESSING KNOWLEDGE MANAGEMENT SYSTEMS ’ SUCCESS BASED ON TECHNICAL AND SOCIAL FACTORS
Knowledge Management System (KMS) has been developed and implemented in Indonesia organizations but the success of KMS has not been determined and evaluated. This study aims to propose a KMS successExpand
Critical success factors for the implementation of a knowledge management system in a knowledge-based engineering firm
This research identifies factors that are crucial to the success of a knowledge management system (KMS) implementation in a prominent Australian engineering consultancy firm. The study employs theExpand
An Integrated Success Model for Evaluating Information System in Public Sectors
This study modified the dimensions of the TAM and DM the proposed model has been validated by an empirical study based on a questionnaire. The results indicated that information quality has a strongExpand
The DeLone and McLean Model of Information Systems Success – Original and Updated Models
In this paper we introduce the original as well as updated DeLone and McLean Model of Information Systems Success. The original model has six interrelated dimensions of success: System Quality,Expand
Assessing information systems success: a respecification of the DeLone and McLean model to integrating the perceived quality
TLDR
The DeLone and McLean model (2003) was respecify and validate by proposing a social exchange theory for underlying changes in the direction of perceived quality and adding perceived value variables suggested by Wang (2008) to provide strong support for the relationships between perceived quality, perceived value, user satisfaction, and net benefits. Expand
An Empirical Investigation of Factors Influencing Knowledge Management System Success
Abstract : Knowledge has been viewed as a critical component for organizations. Consequently, organizations implement Knowledge Management Systems (KMSs) to seek competitive advantages, but they mayExpand
Effects of System and Knowledge Quality, Organizational Support and Individual Traits on Knowledge Management System(KMS) Success in Research Organizations
This research aims at investigating the factors determining the success of knowledge management system(KMS) in research organizations. Based on the literature survey and the general framework of ISExpand
A KMS Success Model : Investigating a Consulting Company’s Knowledge Management System and the Influence of Personalization and Codification
Abstract Purpose – The purpose of this paper is to investigate the success of a consulting agency’s KMS, examine the relationships between the factors constituting to its success, and explore possiExpand
Measuring information systems success: models, dimensions, measures, and interrelationships
TLDR
This work builds on the prior research related to IS success by summarizing the measures applied to the evaluation of IS success and by examining the relationships that comprise the D&M IS success model in both individual and organizational contexts. Expand
Factors Influencing Perceived Benefits and User Satisfaction in Knowledge Management Systems
TLDR
The results suggest that knowledge management systems hold certain characteristics to be considered when evaluating technical and socio-psychological factors of users’ perceptions and attitudes toward the systems. Expand
...
1
2
3
4
5
...

References

SHOWING 1-10 OF 63 REFERENCES
An investigation of factors that influence the management of knowledge in organizations
TLDR
A descriptive framework for understanding factors that influence the success of knowledge management (KM) initiatives in an organization is introduced and identifies three main classes of influencing factors and characterizes the individual factors in each class. Expand
Factors Affecting the Loyal Use of Knowledge Management Systems
TLDR
A model of the factors affecting the Loyal Use of a Knowledge Management System and data gathered from users of a well-established codification-based KMS in a multinational pharmaceutical firm were used to test the model and Perceived Usefulness was found to be the strongest factor influencing Loyal Use. Expand
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model
TLDR
It is indicated that user perceptions of information systems success play a significant role in the user-developed application domain and a model of IS success appropriate to end user development is provided. Expand
A Partial Test and Development of the DeLone and McLean Model of IS Success
TLDR
The paper concludes that of the four measures studied, the best "omnibus" measure of IS success is User Saisfacion, and can be measured using the simple four-question instrument presented in the study. Expand
A Respecification and Extension of the DeLone and McLean Model of IS Success
TLDR
This paper presents and justifies a respecified and slightly extended version of DeLone and McLean's model of “temporal and causal” interdependencies between their six categories of IS Success. Expand
Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
TLDR
The DeLone & McLean Information Systems Success Model can be adapted to the measurement challenges of the new e-commerce world and the six dimensions of the updated model are a parsimonious framework for organizing the e- commerce success metrics identified in the literature. Expand
An empirical study of the impact of user involvement on system usage and information satisfaction
TLDR
The results demonstrate that user involvement in the development of information systems will enhance both system usage and the user's satisfaction with the system. Expand
A Partial Test and Development of Delone and Mclean's Model of IS Success
TLDR
Empirical results provide substantial support for the use of usefulness as an IS success measure, and of the hitherto-unreported importance of "Importance of the task" in user perceptions of IS usefulness. Expand
Evaluating the role and effectiveness of an intranet in facilitating knowledge management: a case study at Surrey County Council
TLDR
It is demonstrated how factors, such as the different mental models of the user groups can determine the effectiveness (or otherwise) of an intranet in managing organisational knowledge. Expand
Effective Use of Knowledge Management Systems: A Process Model of Content Ratings and Credibility Indicators
TLDR
This study examines how content ratings and credibility indicators affect KMS users' search and evaluation processes and decision performance (how well and how quickly users selected alternatives offered by the KMS) and demonstrates that certain credibility indicators can moderate the relationship between rating validity and KMS content search and Evaluation processes. Expand
...
1
2
3
4
5
...