Measurement and Management of Internet Services

  title={Measurement and Management of Internet Services},
  author={Chuck Darst and Sinivas Ramanatha},
  booktitle={Integrated Network Management},
It is increasingly important for Internet Service Providers (ISPs) to monitor their systems to detect problems in advance of customer complaints. Accurate, yet rapid, diagnosis of detected problems is essential for minimizing customer-perceived service downtimes. Such requirements warrant a new generation of technologies for service quality measurement and problem diagnosis. End-to-end performance management requires analysis of the ISP network, servers, applications, and infrastructure… CONTINUE READING


Publications referenced by this paper.
Showing 1-10 of 10 references

HP OpenView Firehunter Service Models and Baselining

  • Brian Atkins
  • 1998

WhatsUp Gold enhances network supervision tasks, InfoWorld

  • Mike Avery
  • Vol. 20,
  • 1998

Customers rate ISP services, PC Week

  • Rebecca Wetzel
  • IFIP
  • 1997
1 Excerpt

Inverse profile checks up on ISP performance, InfoWorld

  • Jackie Poole, Amy Doan
  • April 28,
  • 1997
1 Excerpt

Diagnosing Internet congestion with a transport layer performance tool, Proceedings of INET’96

  • Matthew Mathis, Jamshid Mahdavi
  • 1996
3 Excerpts

Netperf: A network performance benchmark: Revision 2.1

  • Rick Jones
  • 1996
1 Excerpt

Advanced monitoring and tuning, Sun World On-Line

  • Adrian Cockcroft
  • 1995

Diagnosing Internet congestion with a transport layer performance tool

  • Jamshid Mahdavi
  • WhatsUp Gold enhances network supervision tasks…

Similar Papers

Loading similar papers…