Corpus ID: 166511671

Measure of Operational Performance Before and After Implementation of ISO 9000 Certification in Pumpsets Manufacturing Industries in Coimbatore, India

  title={Measure of Operational Performance Before and After Implementation of ISO 9000 Certification in Pumpsets Manufacturing Industries in Coimbatore, India},
  author={R. Chandrasekaran and S. Karthikeyaan},
  journal={Journal of Contemporary Research in Management},
Coimbatore is one of the few centres in the country to manufacture pumpsets and had almost 70% share. However, it declined gradually and was 55% now. The manufacturers are forced to adopt innovative working methods, to invest on various technologies and on quality improvement programme. ISO 9000 is a management tool and a source of competitive advantage, which has a potential to stimulate the company to move towards quality competent. This paper describes the findings from a survey conducted on… Expand
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