Matching Customer Processes with Business Processes of Banks: The Example of Small and Medium-Sized Enterprises as Bank Customers - Semantic Scholar

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DOI: 10.1007/978-3-540-75183-0_9

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Cited By

Empowering Full Scale Straight Through Processing with BPM

Service-based Integration of IT-Innovations in Customer-Bank-Interaction (accepted)

Thomas Puschmann, Till Möwes, Rainer Alt
2013

Service-based Integration of IT-Innovations in Customer-Bank-Interaction

Till Möwes, Thomas Puschmann, Rainer Alt
Wirtschaftsinformatik
2011

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