Marketing of specialised products and services to consumers with disabilities: exploring the role of advertising, country-of-origin, and e-commerce

  title={Marketing of specialised products and services to consumers with disabilities: exploring the role of advertising, country-of-origin, and e-commerce},
  author={Thomas Aichner and Abdel Monim Shaltoni},
  journal={The International Review of Retail, Distribution and Consumer Research},
  pages={115 - 136}
Abstract This article contains an exploration of the needs, preferences and concerns of consumers with disabilities (CwD) considering their acquisition of specialised products and services. An exploratory survey among 215 Italian citizens was carried out, all of whom are dealing with some type of disability. Quantitative and qualitative data were used to generate insight into CwD buying preferences and the difficulties associated with finding what they want/need. The results are presented under… 
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  • Industry 4.0 and Global Businesses
  • 2022


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