Mapping the critical links between organizational culture and TQM / Six Sigma practices

@inproceedings{Zu2010MappingTC,
  title={Mapping the critical links between organizational culture and TQM / Six Sigma practices},
  author={Xingxing Zu and Tina L. Robbins and Lawrence D. Fredendall},
  year={2010}
}
This study investigates how organizational culture influences the implementation of different practices incorporated in the recent Six Sigma approach as well as those associated with traditional total quality management (TQM). We employed the competing values framework to capture the underlying value orientations of organizational culture. Using survey data collected from 226 US manufacturing plants, the relationships between four culture types and 10 TQM/Six Sigma practices were examined via… CONTINUE READING
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