Manufacturing Quality Function Deployment: Literature Review and Future Trends

@inproceedings{Oke2013ManufacturingQF,
  title={Manufacturing Quality Function Deployment: Literature Review and Future Trends},
  author={Sunday Ayoola Oke},
  year={2013}
}
A comprehensive review of the Quality Function Deployment (QFD) literature is made using extensive survey as a methodology. The most important results of the study are: (i) QFD modelling and applications are one-sided; prioritisation of technical attributes only maximise customer satisfaction without considering cost incurred (ii) we are still missing considerable knowledge about neural networks for predicting improvement measures in customer satisfaction (iii) further exploration of the… CONTINUE READING

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