Managing growth in community emergency response team programs

  title={Managing growth in community emergency response team programs},
  author={Rob Gresser and Bs and Mittleman Ma},
Since September 11, 2001, Community Emergency Response Team (CERT) programs have expanded to meet the growing demand for training in disaster preparedness. While extra help during a disaster is needed due to a lack of resources, the use of volunteer responders presents a unique challenge to emergency service managers. Even when trained, volunteers are often not prepared for the physical, mental, and psychological strain of a crisis. As a result, their needs differ from those of professional… CONTINUE READING

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