Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision

@inproceedings{Summers2010ManagingSS,
  title={Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision},
  author={Nancy L Summers},
  year={2010}
}
Foreword. Acknowledgments. Preface. Chapter 1 Key 1: Apply What We Know. Chapter 2 Key 2: Connect the Employee to the Mission. Chapter 3 Key 3: Build a Support Structure. Chapter 4 Key 4: Be a Leader. Chapter 5 Key 5: Promote Success. Chapter 6 Bad Apples and Underdogs. Chapter 7 Enmeshment: The Worst-Case Scenario. Chapter 8 How to Correct a Bad Situation. Chapter 9 Building a New Team. Chapter 10 Building and Maintaining the Foundation: The Administrators Chapter. Appendix A: Sample Mission… CONTINUE READING

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