Managing Impressions Rather Than Emissions: Volkswagen and the false mastery of paradox

  title={Managing Impressions Rather Than Emissions: Volkswagen and the false mastery of paradox},
  author={Medhanie Gaim and Stewart R. Clegg and Miguel Pina E. Cunha},
  journal={Organization Studies},
  pages={949 - 970}
The challenge of dealing with paradoxes has become a central issue in management and organization studies. Present research literature is largely inclined to idealize paradoxical framing in thinking and theorizing. We critically explore the perils paradoxes present when generated by stretch goals whose ‘achievement’ is accomplished through impression management. Using the Volkswagen emissions scandal we show how paradoxical promises, embraced discursively but not substantively, created false… 

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