Managing External Relationships in IS

  title={Managing External Relationships in IS},
  author={James D. McKeen and Heather A. Smith},
Managing external relationships with a wide variety of suppliers and partners has become critical to an IS organization’s effectiveness in recent years. The theoretical literature in this area has looked extensively at sourcing relationships and suggests that there are a variety of different types of relationships currently in use. However, while it explains a great deal about how and when to outsource, there has been little study of the actual management of external relationships within IS… CONTINUE READING