Managing Currents of Work: Multi-tasking among Multiple Collaborations

@inproceedings{Gonzlez2005ManagingCO,
  title={Managing Currents of Work: Multi-tasking among Multiple Collaborations},
  author={V{\'i}ctor M. Gonz{\'a}lez and Gloria Mark},
  booktitle={ECSCW},
  year={2005}
}
This research reports on a study of the interplay between multi-tasking and collaborative work. We conducted an ethnographic study in two different companies where we observed the experiences and practices of thirty-six information workers. We observed that people continually switch between different collaborative contexts throughout their day. We refer to activities that are thematically connected as working spheres. We discovered that to multi-task and cope with the resulting fragmentation of… CONTINUE READING
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