Managing Critical Success Factors in a B 2 B Setting

  title={Managing Critical Success Factors in a B 2 B Setting},
  author={Lena Aggestam and Eva S{\"o}derstr{\"o}m},
When information systems (IS) are developed and implemented, in any context, a number of success factors determine whether or not the effort will succeed. Attention to success factors helps to avoid some costly mistakes, and speeds up the way change is managed. This paper is focused on how to manage critical success factors (CSF) in organisations involved in standards-based Business-to-Business (B2B), with a focus on organisational CSFs. An existing CSF framework in IS planning is applied… CONTINUE READING


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