Managerial Visions: Stories of Upgrading and Maintaining the Public Restroom with IoT

  title={Managerial Visions: Stories of Upgrading and Maintaining the Public Restroom with IoT},
  author={Sarah E. Fox and Kiley Sobel and Daniela Karin Rosner},
  journal={Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems},
This paper examines the entangled development of governance strategies and networked technologies in the pervasive but under-examined domain of public restrooms. Drawing on a mix of archival materials, participant observation, and interviews within and beyond the city of Seattle, Washington, we look at the motivations of public restroom facilities managers as they introduce (or consider introducing) networked technology in the spaces they administer. Over the course of the research, we found… 
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