Management Systems: the End of the Beginning?


For many years quality managers have been striving to merge the requirements of management systems into ‘business as usual’. Traditional paper-based formats have made this very difficult to achieve. However, the advance of technology and the transfer of information to the electronic medium have provided new opportunities. In the new medium the EFQM Business… (More)
DOI: 10.1023/A:1008871007043


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@article{Macmillan1998ManagementST, title={Management Systems: the End of the Beginning?}, author={Roderick H. Macmillan}, journal={Software Quality Journal}, year={1998}, volume={7}, pages={79-83} }