Making use is more than a matter of task analysis

@article{Carroll2002MakingUI,
  title={Making use is more than a matter of task analysis},
  author={John M. Carroll},
  journal={Interacting with Computers},
  year={2002},
  volume={14},
  pages={619-627}
}
I am pleased and honored that such an impressive group of commentators considered my book Making Use (Carroll, 2000) worthy of discussion and analysis. I would not expect, nor even prefer really, to have everyone agree with me. What would bother me, what would bother any author, is to not be read at all. Dan Diaper’s critical review and the commentaries by David Benyon/Catriona Macaulay, Tom Carey, and Fabio Paternò, will help to make that less likely! Many important themes are raised in Diaper… CONTINUE READING

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