Maintaining Workplace Friendships

  title={Maintaining Workplace Friendships},
  author={Patricia M. Sias and Erin Gallagher and Irina Kopaneva and Hannah Pedersen},
  journal={Communication Research},
  pages={239 - 268}
Workplace friendships are linked to many important processes and outcomes such as employee satisfaction, career development, creativity, and decision-making influence (Sias, 2009). Research has examined how workplace peer friendships develop and deteriorate, but largely ignored their maintenance. The studies reported here addressed this void. Study 1 identified communicative tactics individuals use to maintain friendships with peer coworkers. Study 2 assessed the perceived politeness/positive… Expand

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