Corpus ID: 17542227

MODELLING USER SATISFACTION WITH AN EMPLOYEE PORTAL

@article{Sugianto2006MODELLINGUS,
  title={MODELLING USER SATISFACTION WITH AN EMPLOYEE PORTAL},
  author={L. Sugianto and D. Tojib},
  journal={The International Journal of Business and Information},
  year={2006},
  volume={1},
  pages={239-255}
}
  • L. Sugianto, D. Tojib
  • Published 2006
  • Computer Science
  • The International Journal of Business and Information
User satisfaction with general IS and certain types of IT applications has been thoroughly studied in IS research. With the widespread use of portal technology, there is a need to conduct a user satisfaction study with portal usage, in particular, the business-to-employee (b2e) portal. In this paper, we propose a conceptual model for determining b2e portal user satisfaction, which has been derived from an extensive literature review of user satisfaction scales and the b2e portal.  Nine… Expand
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