Lurker demographics: counting the silent

@inproceedings{Nonnecke2000LurkerDC,
  title={Lurker demographics: counting the silent},
  author={Blair Nonnecke and Jennifer Preece},
  booktitle={CHI},
  year={2000}
}
As online groups grow in number and type, understanding lurking is becoming increasingly important. Recent reports indicate that lurkers make up over 90% of online groups, yet little is known about them. This paper presents a demographic study of lurking in email-based discussion lists (DLs) with an emphasis on health and software-support DLs. Four primary questions are examined. One, how prevalent is lurking, and do health and software-support DLs differ? Two, how do lurking levels vary as the… CONTINUE READING
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