Living on the edges: user-centered design and the dynamics of specialization in organizations

@article{Siegel2003LivingOT,
  title={Living on the edges: user-centered design and the dynamics of specialization in organizations},
  author={David A. Siegel and Susan M. Dray},
  journal={Interactions},
  year={2003},
  volume={10},
  pages={18-27}
}