Linking the Balanced Scorecard to Strategy

  title={Linking the Balanced Scorecard to Strategy},
  author={R. Kaplan and David P. Norton},
  journal={California Management Review},
  pages={53 - 79}
The Balanced Scorecard was developed to measure both current operating performance and the drivers of future performance. Many managers believe they are using a Balanced Scorecard when they supplement traditional financial measures with generic, non-financial measures about customers, processes, and employees. But the best Balanced Scorecards are more than ad hoc collections of financial and non-financial measures. The objectives and measures on a Balanced Scorecard should be derived from the… 

Implementing Balance Scorecard for Performance Measurement

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4. The Balanced Scorecard

  • M. Sartor
  • Business
    Quality Management: Tools, Methods, and Standards
  • 2019
The balanced scorecard (BSC) is the most popular toll for business performance management. It can be used by managers belonging to every kind of (public or private) organization to keep track of the

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  • 1996