Lifetime service level agreement management with autonomous agents for services provision

@article{He2009LifetimeSL,
  title={Lifetime service level agreement management with autonomous agents for services provision},
  author={Qiang He and Jun Yan and Ryszard Kowalczyk and Hai Jin and Yun Yang},
  journal={Inf. Sci.},
  year={2009},
  volume={179},
  pages={2591-2605}
}
In the Web services environment, Service Level Agreements (SLA) refers to mutually agreed understandings and expectations between service consumers and providers on the service provision. Although management of SLA is critical to wide adoption of Web services technologies in the real world, support for it is very limited nowadays, especially in Web service composition scenarios. There lacks adequate frameworks and technologies supporting various SLA operations such as SLA formation, enforcement… CONTINUE READING
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