Leveraging diversity to improve business performance: Research findings and recommendations for organizations

@article{Jayne2004LeveragingDT,
  title={Leveraging diversity to improve business performance: Research findings and recommendations for organizations},
  author={M. Jayne and Robert L. Dipboye},
  journal={Human Resource Management},
  year={2004},
  volume={43},
  pages={409-424}
}
Research findings from industrial and organizational psychology and other disciplines cast doubt on the simple assertion that a diverse workforce inevitably improves business performance. Instead, research and theory suggest several conditions necessary to manage diversity initiatives successfully and reap organizational benefits. This article reviews empirical research and theory on the relationship between workforce diversity and organizational performance and outlines practical steps HR… 
View via Publisher
utm.edu
452 Citations
Highly Influential Citations
22
Background Citations
182
Methods Citations
7
Results Citations
8

452 Citations

Citation Type

Citation Type

Linking Workplace Diversity To Organizational Performance: A Conceptual Framework
This article investigates the previous research of the influence of workplace diversity on organizational performance. It provides a conceptual framework of the influence of diversity on performance,…
How variation in management perceptions affects organizational performance
This research project uses innovative techniques (multiple respondents and partial relative standard deviations) to examine organizational management ratings of their implementations of market…
Diversity management practices: Comparing Cox and Blakes recommendations to current research and practice
In 1991, Cox and Blake put forth six advantages from which diverse organizations should benefit. They based these advantages, in part, on organizational practices that were current at the time. In…
Integrative Literature Review: Diversity Management Interventions and Organizational Performance:A Synthesis of Current Literature
Despite the growing body of literature focused on diversity management and its implications for career experiences and perceptions, team dynamics, customer service, and other dimensions of…
The impact of diversity and equality management on firm performance: Beyond high performance work systems
This article demonstrates that a diversity and equality management system (DEMS) contributes to firm performance beyond the effects of a traditional high-performance work system (HPWS), which…
Leveraging Workforce Diversity through Human Resource Management Initiatives
Workforce diversity and the benefits resulting from its appropriate management is a topic that must be addressed from a strategic and not an emotional perspective; and more specifically, from the…
Resource Commitment, Organizational Diversity, and Research Performance: A Case of the National Telecommunication Program in Taiwan
Traditionally, a project team's resource commitment and organizational diversity are thought to be helpful to project performance; however, this relationship may falter when the project performance…
Special Review Article: Diversity and its not so diverse literature: An international perspective
This paper reviews workforce diversity literature and its research findings. We identify important gaps between the literature and the challenges of diversity management. These gaps include lack of…
Employees Diversity and Inclusion: A Paradigm Shift in Organizational Management
Organizations in today’s global economic arrangement are experiencing increasing changes in the composition of their workforce. Overt and hidden characteristics ranging from surface level to deep…
Organizational Culture and Impact on Opportunities for Professional Advancement
This paper explores why some demographics, who are relatively new to the ranks of white collar corporate America, may encounter difficulties while navigating the unwritten rules that create the…
...
...

References

SHOWING 1-10 OF 57 REFERENCES
The effects of diversity on business performance: Report of the diversity research network
This article summarizes the results and conclusions reached in studies of the relationships between race and gender diversity and business performance carried out in four large firms by a research…
Managing cultural diversity: implications for organizational competitiveness
Executive Overview The recent business trends of globalization and increasing ethnic and gender diversity are turning managers' attention to the management of cultural differences. The management…
Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups
In this article, we review and evaluate recent management research on the effects of different types of diversity in group composition at various organizational levels (i.e., boards of directors, top…
Cultural diversity in organizations : theory, research, and practice
Assembling learnings from teaching, research and consulting related to Cultural Diversity in Organizations , this text provides an aid for teaching, organization development and scholarship. It…
A FIELD SURVEY OF FACTORS AFFECTING THE ADOPTION AND PERCEIVED SUCCESS OF DIVERSITY TRAINING
Seven hundred and eighty-five human resource professionals responded to a questionnaire about diversity issues in their organizations. Analyses were conducted to determine the factors associated with…
Top management and innovations in banking: Does the composition of the top team make a difference?
TLDR
Results indicate that more innovative banks are managed by more educated teams who are diverse with respect to their functional areas of expertise.
Using Needs Assessment to Resolve Controversies in Diversity Training Design
Needs assessment is an important element in training design, and organizational diversity training programs are frequently criticized for their lack of attention to the needs assessment process. This…
The importance of cultural framing to the success of social initiatives in business
Executive Overview The unique nature of social initiatives, such as projects for environmental protection, diversity, or community development, poses particular challenges for those who wish to get…
Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes
This paper develops theory about the conditions under which cultural diversity enhances or detracts from work group functioning. From qualitative research in three culturally diverse organizations,…
Impact of highly and less job-related diversity on work group cohesion and performance: a meta-analysis
A meta-analysis of the data from empirical investigations of diversity in work groups was used to examine the impact of two types of diversity attributes, highly job-related and less job-related, on…
...
...