Let's Talk About Race: Identity, Chatbots, and AI

@article{Schlesinger2018LetsTA,
  title={Let's Talk About Race: Identity, Chatbots, and AI},
  author={Ari Schlesinger and Kenton O'hara and Alex S. Taylor},
  journal={Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems},
  year={2018}
}
Why is it so hard for chatbots to talk about race? This work explores how the biased contents of databases, the syntactic focus of natural language processing, and the opaque nature of deep learning algorithms cause chatbots difficulty in handling race-talk. In each of these areas, the tensions between race and chatbots create new opportunities for people and machines. By making the abstract and disparate qualities of this problem space tangible, we can develop chatbots that are more capable of… 
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