Learning to recommend helpful hotel reviews

  title={Learning to recommend helpful hotel reviews},
  author={Michael P. O'Mahony and Barry Smyth},
User-generated reviews are a common and valuable source of product information, yet little attention has been paid as to how best to present them to end-users. In this paper, we describe a classification-based recommender system that is designed to recommend the most helpful reviews for a given product. We present a large-scale evaluation of our approach using TripAdvisor hotel reviews, and we show that our approach is capable of suggesting superior reviews compared to a number of alternative… CONTINUE READING
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