Learning from Incidents

@inproceedings{Cooke2003LearningFI,
  title={Learning from Incidents},
  author={David L Cooke},
  year={2003}
}
Many disasters have occurred because organizations have ignored the warning signs of pre-cursor incidents or have failed to learn from the lessons of the past. Risk is inherent in many high technology systems, but society views the benefits of continuing to operate these systems as outweighing the cost of the occasional disaster. Must we continue to live with disasters? Normal accident theory sees accidents as the unwanted but inevitable output of complex systems, while high reliability theory… CONTINUE READING