Leading 20, 000+ employees by a process-oriented management system - insights to process management at Lufthansa Technik Group

Abstract

As technical division of the Lufthansa Group, Lufthansa Technik and its 30 subsidiaries have to fulfill a wide variety of legislative and normative requirements. To demonstrate and ensure compliance with these requirements, Lufthansa Technik introduced the process-oriented integrated management system IQ MOVE and modeled a wide range of its processes in a… (More)

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