Leadership and the Art of Change: A Practical Guide to Organizational Transformation

@inproceedings{Beach2005LeadershipAT,
  title={Leadership and the Art of Change: A Practical Guide to Organizational Transformation},
  author={Lee Roy Beach},
  year={2005}
}
Acknowledgments Preface Introduction Assessment: Specifying Change Culture: Constraining Change Vision: Motivating Change Plans: Mapping Change Implementation: Producing Change Follow-through: Institutionalizing Change Conclusion: Expanding the Analysis of Change Leadership Appendix A: Assessing Customer Service Needs Appendix B: The Organizational Culture Survey Appendix C: Decision Techniques About the Author Index 

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