Launching professional services automation: Institutional entrepreneurship for information technology innovations

  title={Launching professional services automation: Institutional entrepreneurship for information technology innovations},
  author={Ping Wang and E. Burton Swanson},
  journal={Information and Organization},
Why do some information technology innovations come to be adopted widely while others do not? One promising research stream has begun to investigate how institutional factors shape the diffusion of IT innovations. Here we examine how these institutional factors themselves are shaped. Specifically, we explore how interested actors termed institutional entrepreneurs develop institutional arrangements to launch an IT innovation toward widespread adoption. Undertaking a contemporary case study of a… CONTINUE READING

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