Knowledge management solutions for the leaving expert issue

  title={Knowledge management solutions for the leaving expert issue},
  author={Josef Hofer-Alfeis},
  journal={J. Knowl. Manag.},
Purpose – The leaving expert (LX) is often regarded only as an issue for the retention of his or her knowledge for the business or organization. The purpose of this paper is to show that a more comprehensive knowledge perspective reveals various issues and leads to different knowledge management (KM) remedies.Design/methodology/approach – The paper approaches the topic from an instruments or process aspect as well as from a case study view. One of the remedies is described in depth based on… 

Figures from this paper

Knowledge Retention: Minimizing Organizational Business Loss

This research suggests that successful knowledge retention can be achieved in three primary stages: defining scope; documenting (planning and implementation); and integrating knowledge back into the organization.

Knowledge retention and transfer: how libraries manage employees leaving and joining

Purpose – This paper aims to investigate how libraries prevent the loss of knowledge with people leaving or resigning, and the strategies they adopt to retain this knowledge and to transfer

Exploring Knowledge Transfer in the Media Industry

The study investigates this type of knowledge handover in a media company and shows that although activities follow rather informal procedures, they may be explained by existing knowledge management theories such as Nonaka and Takeuchi’s SECI model.

The influences of knowledge loss and knowledge retention mechanisms on the absorptive capacity and performance of a MIS department

Purpose – Knowledge loss impact on the performance of management information system (MIS) departments due to its influence on absorptive capacity. Furthermore, knowledge retention in human resource

Knowledge management and measurement: a critical review

A literature review and categorised analysis of the rapidly growing number of KM publications is provided to offer a comprehensive reference for new-comers embarking on research in the field with a particular focus on the area of knowledge measurement.

Understanding and managing knowledge loss

The results of this study suggest that organizations should retain and diffuse architectural knowledge, improve strategic coordination among units, develop existing capabilities through different networking strategies and more effective networks, and transform these capabilities into effective organizational routines to mitigate knowledge loss and increase knowledge retention.

The Automated Generation Of Engineering Knowledge Using A Digital Engineering Tool: An Industrial Evaluation Case Study

Research on non-intrusively capturing and formalizing product lifecycle knowledge is described by demonstrating the automated capture of engineering processes through user logging using an immersive virtual reality (VR) system for cable harness design and assembly planning.

Factors influencing knowledge retention process: case of Lithuanian armed forces

Knowledge management is one of the most potent means for the improvement of Lithuanian armed forces efficiency in context of transformations. Knowledge retention is one of the knowledge management

Developing a Knowledge Map Driven Framework for Human Resources Strategy Formulation: A Knowledge Based IT Company Case Study in Iran

A knowledge map-driven framework for HRS formulation, which attempts to improve the process of HRS, is the main finding of this research.

Examining knowledge transfer and networks: an overview of the last twenty years

Purpose Knowledge transfer (KT) has been attracting significant attention from the scientific community. The need to establish collaborative network relationships to achieve effective KT has led to



Effective Integration of Knowledge Management into the Business Starts with a Top-down Knowledge Strategy

An overview on diagnostics and mesurements for knowledge and KM as well as a list of open KM research issues is given for the full integration of KM into the business.

Knowledge management among the older workforce

The paper finds that there exist opportunities for synergy between a proactive management style towards older employees and effective KM among this group.

From the author

  • G. Kustova
  • Art
    Automatic Documentation and Mathematical Linguistics
  • 2008

When your gurus walk out the door

  • KM Review
  • 2004

Leaving experts: Erfahrung sichern durch Gespräch’

  • 2006

Retaining valuable knowledge: proactive strategies to deal with a shifting work force'', Final Report from a Consortium Benchmarking Study conducted by the American Productivity and Quality Center

  • Retaining valuable knowledge: proactive strategies to deal with a shifting work force'', Final Report from a Consortium Benchmarking Study conducted by the American Productivity and Quality Center
  • 2002

Leaving experts: Erfahrung sichern durch Gesprä ch

  • Erfahrungswissen erzä hlbar machen
  • 2006